Privacy policy
This Privacy Policy describes how Malichus (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website or make purchases from our store.
Malichus is also the official regional broker and service partner for this brand in the Middle East, and we process customer information in accordance with our authorized role.
SECTION 1 — INFORMATION WE COLLECT
When you make a purchase from our store, we collect the personal information you provide, including:
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Name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely by Shopify)
When you browse our store, we automatically receive your computer’s IP address, device information, and browser data to help us improve website performance and security.
If you choose to subscribe to our newsletter, we may send you updates about new releases, promotions, or product announcements.
SECTION 2 — CONSENT
How do we obtain your consent?
When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange a delivery/return, we assume you consent to our collecting and using that information for the specific purpose of fulfilling your order.
For marketing communications, we will always request your explicit consent or provide an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent at any time by contacting us at:
SECTION 3 — DISCLOSURE
We may disclose your personal information only:
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If required by law,
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If you violate our Terms of Service,
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Or to trusted service providers that support our business operations (such as payment gateways and shipping couriers).
SECTION 4 — PAYMENT & DATA SECURITY
Our store is hosted on Shopify. Your payment data is processed through PCI-DSS compliant systems:
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Credit card information is fully encrypted (SSL / AES-256).
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Transaction data is stored only as long as necessary to complete your purchase.
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We do not store full credit card details on our servers.
For details, refer to Shopify’s legal pages:
https://mepspay.com
https://www.shopify.com/legal/terms
https://www.shopify.com/legal/privacy
SECTION 5 — THIRD-PARTY SERVICES
Third-party service providers (e.g., payment gateways, analytics tools, shipping carriers) may collect and process your data exclusively to the extent required to perform their services.
These providers have their own privacy policies, and we recommend reviewing them to understand how your information is handled.
If a provider is located in another country, your data may be subject to local laws of that jurisdiction (for example, U.S. Patriot Act requirements for American-based processors).
Once you leave our site via an external link or third-party redirect, our Privacy Policy no longer applies.
SECTION 6 — SECURITY
We follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
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SSL encryption is applied to all data transmissions.
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Sensitive information is stored using advanced encryption standards (AES-256).
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Although no system is 100% secure, we adhere to PCI-DSS and Shopify security requirements.
SECTION 7 — AGE OF CONSENT
By using this website, you confirm that you are at least the legal age of majority in your jurisdiction, or that you are using the site under the consent and supervision of a legal guardian.
SECTION 8 — CHANGES TO THIS POLICY
We may update this Privacy Policy at any time. Changes take effect immediately upon being posted to this website.
If major updates occur, we will notify customers to ensure full transparency.
If our business is acquired or merged with another company, your information may be transferred so that services can continue seamlessly.
SECTION 9 — KLARNA DISCLOSURE (IF APPLICABLE)
For Klarna-related transactions, please review:
https://www.klarna.com/us/what-is-klarna/
Klarna Customer Service:
https://www.klarna.com/us/customer-service/
SECTION 10 — OFFICIAL MIDDLE EAST BROKER
Malichus is the official regional broker and authorized partner for this brand in the Middle East, responsible for customer support, service, and warranty handling within the region.
All customer data collected for orders, service requests, or warranty claims within the Middle East is processed in compliance with this policy.
QUESTIONS & CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we hold about you; register a complaint; or request further details, contact our Privacy Compliance team at:
