Your relationship with Malichus should continue after the watch arrives. Malichus Owners is the service hub for customers who purchased an eligible watch through Malichus.

Use this page for

  • Warranty and service guidance.
  • Care and water-resistance recommendations.
  • Help identifying the correct strap or accessory for your watch.
  • Questions about servicing, adjustment or functional checks.
  • Product updates and owner opportunities when offered by Malichus or the brand.

Register your request

Send us your order number, watch model and the reason for your request. If service is needed, the Malichus team will guide you through the next step.

Contact Malichus → · Service & Care →

Warranty eligibility and coverage are determined by the published warranty policy and the original order record.