شروط الخدمة

Last updated: 16 Nov 2025

Welcome to Malichus. The terms “we”, “us”, and “our” refer to Malichus. We operate this website, online store, and all related features, content, tools, and services (collectively, the “Services”).
Malichus is the official regional broker and authorized partner for ATOWAK and OLTO-8 in the Middle East, providing sales, customer service, warranty processing, and support on behalf of the brands in our region.

Our online store is powered by Shopify Inc., which provides the e-commerce platform we use to sell our products to you.

By accessing, browsing, or purchasing from our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of the Terms, you should not use our Services.

SECTION 1 — ACCESS & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction, or that you are using the Services with parental/guardian consent.

To access certain parts of our store or complete transactions, you may need to submit accurate and up-to-date information, including your email, billing details, and shipping information. You are responsible for maintaining account security and all activity under your account.

You may not transfer or assign your account to another person.

SECTION 2 — OUR PRODUCTS

We aim to display ATOWAK and OLTO-8 products accurately, but screen differences, lighting, or device settings may cause slight variations in color or appearance.
Product descriptions, specifications, and pricing may be updated at any time without notice.

We reserve the right to:

Modify or discontinue any product
Limit sales of products to any person, region, or jurisdiction
Restrict quantities or cancel orders when necessary

SECTION 3 — ORDERS

When you place an order, you are making an offer to purchase. We may accept or cancel orders at our discretion, including due to payment issues, availability, incorrect information, or suspicious activity.

Your order is only confirmed once payment is processed and acceptance is communicated.
Order cancellations after fulfillment are not guaranteed and must follow our Refund Policy.

Purchases are intended solely for personal use, not commercial resale unless explicitly authorized.

SECTION 4 — PRICING & BILLING

All prices shown on our website relate to the moment an order is placed and may change without notice.
Unless stated otherwise, prices exclude:

Taxes
Import duties
VAT
Customs fees
Shipping (where applicable)

You agree to provide accurate billing, payment, and identity details. You confirm that:

You are authorized to use the payment method provided
All payment details are valid
All charges will be honored by your financial institution

Promotions may have separate terms that apply in addition to these Terms.

SECTION 5 — SHIPPING & DELIVERY

Malichus ships worldwide in partnership with ATOWAK and OLTO-8’s international logistics network.
Estimated delivery times depend on destination and carrier, and do not include customs processing time.

Once an order is handed over to the carrier, risk and title transfer to you.

We are not responsible for:

Customs delays
Carrier delays
Incorrect or incomplete shipping information provided by the customer

Please review our Shipping Policy for detailed delivery timelines.

SECTION 6 — INTELLECTUAL PROPERTY

All content on Malichus.com—including trademarks, logos, text, graphics, videos, images, product photos, layouts, and designs—is owned by Malichus, ATOWAK, OLTO-8, Shopify, or their respective licensors.

You may use the Services only for personal, non-commercial purposes.
Reproduction, modification, distribution, or exploitation of any content without written permission is strictly prohibited.

SECTION 7 — OPTIONAL TOOLS

We may offer access to third-party tools or integrations (for example: payment gateways, tracking systems, apps).
These tools are provided “as-is” with no warranty or liability from us.
Your use of any such tools is entirely at your own risk.

SECTION 8 — THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, policies, or services of these third-party sites.
Any transactions conducted on third-party platforms are solely between you and that provider.

SECTION 9 — RELATIONSHIP WITH SHOPIFY

Shopify hosts our store, but:

All sales are made directly between you and Malichus
Shopify does not control, guarantee, or take responsibility for your purchases
You release Shopify from any claims related to transactions on our site

SECTION 10 — PRIVACY POLICY

Your personal information is governed by:

Malichus Privacy Policy
Shopify Privacy Policy
ATOWAK and OLTO-8’s data policies (when applicable for warranty and service processing)

By using our Services, you acknowledge that your data may be transferred across borders for processing by Shopify and authorized logistics/service partners.

SECTION 11 — FEEDBACK

Any ideas, reviews, suggestions, or materials you submit (“Feedback”) may be used by us for marketing, improvement, or service optimization.
By submitting Feedback, you grant Malichus a perpetual, royalty-free, worldwide license to use and publish it.

SECTION 12 — ERRORS & OMISSIONS

Occasional errors, inaccuracies, or omissions may appear in descriptions, pricing, promotions, availability, or shipping information.
We reserve the right to correct such issues and modify or cancel orders when necessary.

SECTION 13 — PROHIBITED USES

You may not use the Services for unlawful, harmful, abusive, fraudulent, defamatory, or malicious purposes.
Forbidden activities include:

Attempting to breach security
Uploading viruses or malware
Spamming or data scraping
Misrepresenting your identity
Violating intellectual property rights
Attempting to disrupt service operations

Violation may result in account termination and legal action.

SECTION 14 — TERMINATION

We may suspend or terminate your access to the Services at any time, without prior notice, if you violate these Terms or misuse the Services.

Sections that reasonably should survive termination—including Intellectual Property, Liability, Indemnification—will remain in effect.

SECTION 15 — DISCLAIMER OF WARRANTIES

All Services and products are provided “as is” and “as available” without guarantees of uninterrupted operation, accuracy, completeness, or suitability.

Some jurisdictions do not allow exclusion of implied warranties; your rights may vary accordingly.

SECTION 16 — LIMITATION OF LIABILITY

To the fullest extent permitted by law, Malichus, ATOWAK, OLTO-8, our partners, directors, employees, affiliates, and Shopify shall not be liable for:

Loss of revenue or profit
Loss of data
Damages from shipping delays
Indirect or consequential damages
Use or misuse of products

Your sole remedy is to discontinue use of our Services.

SECTION 17 — INDEMNIFICATION

You agree to indemnify and hold harmless Malichus and our affiliated brands (ATOWAK and OLTO-8), Shopify, and all related parties from any claims arising from:

Your breach of these Terms
Violation of laws
Misuse of the Services

SECTION 18 — SEVERABILITY

If any provision is found unenforceable, the remaining Terms continue in full effect.

SECTION 19 — ENTIRE AGREEMENT

These Terms, along with our policies and notices, constitute the entire agreement between you and Malichus.

SECTION 20 — ASSIGNMENT

You may not assign your rights under these Terms without our prior written approval.
Malichus may assign its rights without restriction.

SECTION 21 — GOVERNING LAW

These Terms are governed by the laws and courts of the jurisdiction where Malichus is headquartered.

SECTION 22 — HEADINGS

Headings are included for convenience only and do not limit interpretation.

SECTION 23 — CHANGES TO TERMS

We may update these Terms at any time by posting changes to this page.
Your continued use of the Services signifies acceptance of updated Terms.

SECTION 24 — CONTACT INFORMATION

For questions about these Terms:

Malichus
Email: info@malichus.com
Business Address: 21981، Abdulqader AlGilani Street، Irbid، Jordan
Business Phone: +962777759141
Registration Number: 569113
VAT Number: 14972557